DESIGN PREP: PROJECT KICK-OFF 

Before we start: Information Call

  • All project types begin with an Information Call with Alyssa. This call will be a chance to get to know each other, discuss the project, and lay out the best plan of action for your design needs.

  • All client projects are customized based on the scope of work and amount of design support required. See our service packages here.

  • You will receive a contract via email as well as an invoice to pay the Design Deposit to start your project. Clients may choose to start with only a Consultation, or move forward with a Full-Service Design Contract to begin.

Official Start of Project

STEP 1: Questionnaire + Consultation

  • You will receive a New Client Questionnaire where you can share more details about your lifestyle and home design style with us. We can’t wait to learn more about you!

  • All projects begin with a 90-minute on-site consultation, where you will meet with Alyssa (in-person or virtually) to dive in to your project, narrow down the scope, budget, and timeline for different aspects of the work. The more specific you can be with budget at this point in the project, the better. This call can also be used to trouble-shoot design decisions on the spot. DIY Design projects end here. All other Full Service design projects follow our 10-step Design Process

STEP 2: Contract Signing + New Client Onboarding (at Design Consultation)

  • Alyssa reviews the complete project contract for Full Service Designs with clients at the conclusion of the Consultation. Clients will receive a copy of the signed contract, receipt for deposit paid, a Welcome Letter via email containing links to the platforms we will use throughout the project, as well as a guide to the 10-steps to expect as we work together.

CONCEPT & DESIGN

STEP 3: Design Development (4-6 weeks following Design Consultation)

  • This is the step where our team really gets to work. We will convert all of the ideas and notes gathered at the Consultation and formulate them into a complete design proposal. The guidance provided at the Consultation meeting will be the main driver for choices incorporated into the Design Proposal. Research on main furniture and styling items, as well as recommended vendors will be taken into consideration as the design is created.

  • Through this process, our team will work to choose the best items for your home, budget, and lifestyle. We will use our online Design Studio to gather feedback from clients on items where alternative styles are being considered, dial-in the overall direction of the design proposal, and communicate with clients between meetings.

STEP 4: Design Presentation (Scheduled within 8 weeks of Consultation)

  • Clients will schedule the Design Presentation: an hour-long meeting to review the Design Proposal, Project Estimate, materials samples, and floorplan diagrams for the space. 

  • Proposal and Estimate will include a list of all main furniture, decor and accessories for each room. Client has final sign-off on major furnishings. 

  • 100% of approved furnishing items will be invoiced and paid within 48 hours of this meeting. It is crucial to place orders as close to the Presentation date as possible to most accurately estimate stocking levels and keep our schedule on track.

STEP 5: Order Placement

  • All furniture in a design project must be ordered through Alyssa Designs. As part of our full-service design packages, we will manage the ordering, shipping, and delivery of all major furniture pieces.

  • Furniture is invoiced and paid up-front. A furniture retainer may be collected at contract signing to expedite the ordering process. There are no returns for furnishings ordered through Alyssa Designs. Any damaged or incorrect items are covered by our insurance and will be repaired or replaced by our team (you don’t have to worry about it!). Refunds are rare and managed on a case by case basis.

Tracking & INSTALL

Step 6: Tracking & Receiving (8-20 weeks)

  • All items are tracked from order through delivery by our team. As we get updates on all project items, we will communicate an estimated final project installation as accurately as possible- based on manufacturing and shipping estimates from our furniture suppliers.

  • All items are delivered to our local White Glove receiving and delivery partner, Clark’s White Glove Delivery. We confirm the quality and condition of items via photos from Clark’s team, so every item delivered to your home is guaranteed to be damage-free and accurate.

STEP 7: Styling Procurement

  • In addition to large furniture items as approved in the Project Proposal, styling accessories, artwork, and other smaller styling components will be sourced for your project installation. Based on the proposed styling budget (approved by the client), our team will come prepared with all styling accessories on Install Day.  

STEP 8: Furniture Installation + Reveal

  • Furniture & accessories will be delivered via our White Glove Delivery partner: Clark’s White Glove Delivery (as available). When possible, we ask clients to leave the home to our design and delivery teams for whole room/ multi-room installs. Our team will remain on-site to supervise and assist with all finishing touches on installation day.

  • Once we’re ready for you to return, or at the scheduled time- we welcome you back! This is truly a magical moment, and we can’t wait to share it with you. 

Step 9: Corrections + Final Invoicing 

  • While we would love to say nothing will go wrong, sometimes items are damaged or are simply incorrect. By working with our full-service team, you’re protected from the hassle of fixing these issues yourself. Furniture purchases are final, however our team occasionally  will process returns, exchanges, and any adjustments to your order on your behalf.

  • 48 hours after your Reveal, you will receive the final invoice for shipping, delivery, and all styling items in the space. This is the final invoice for your project.

Step 10: Project Wrap-Up

  • All lingering details will be worked out with our team (we want you to LOVE your space!) and professional photography of the brand new space will be scheduled. We will manage all returns AFTER photos have been taken, and you are certain you are happy with everything in your newly refreshed space.

Ready to get started?